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Onboarding & Audit
We learn your system, document it and assess health, risks and quick wins.
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Support & Maintenance
Keep your software fast, secure and improving — long after launch.
Software is never truly finished. Without upkeep, performance drifts, security holes open and small issues snowball. We keep your systems healthy with proactive monitoring, security patching, performance tuning and steady feature work — backed by a dedicated point of contact who actually knows your product.
what's included
Everything in scope.
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Performance Monitoring
Proactive monitoring and alerting that catches issues before users do.
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Security Patches
Regular updates and dependency patching to close vulnerabilities fast.
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Bug Fixes
Rapid diagnosis and resolution when something breaks, with clear SLAs.
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Feature Upgrades
Steady improvements and new functionality as your needs grow.
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Backups & Recovery
Reliable backups and tested recovery so you are protected from the worst.
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Dedicated Account
A consistent point of contact who knows your system and your business.
how we deliver
From brief to launch.
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Monitoring Setup
Alerting, backups and dashboards so problems surface early, not late.
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Proactive Upkeep
Ongoing patching, tuning and dependency updates to keep things solid.
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Respond & Resolve
Fast, SLA-backed fixes when issues arise — with clear communication.
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Improve & Report
Regular feature work plus reports on uptime, performance and what changed.
tech stack
Built on proven tools.
Monitoring
SentryDatadogUptimeLogging
Reliability
BackupsCI/CDStagingRollbacks
Security
PatchingAuditsDependenciesAccess Control
use cases
Outcomes, not output.
01
Caught outages before customers
A product failed silently between releases. Monitoring and alerting now surface issues early — uptime climbed and surprises stopped.
02
Closed a security backlog
Years of unpatched dependencies left exposure. A structured patching cadence cleared the backlog and keeps it from returning.
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Steady improvements, no firefighting
A team stuck reacting to breakage gained a stable cadence of fixes and features instead of constant emergencies.
questions
Good to know.
Yes. We start with an audit to learn and document the system, then take over monitoring, patching and improvements regardless of who built it.
Response times are set by your plan and severity, with clear SLAs. Critical issues are prioritised, and monitoring often lets us act before you even notice.
Monitoring, security patching, backups, bug fixes and a set allocation of feature work each month — plus a dedicated contact and regular reporting.
Yes. Plans flex with your needs — quieter months stay light, and we scale up around launches, growth or busy periods.